What is SayWay Connect?
SayWay Connect is the perfect solution for quick and uncomplicated feedback via QR code and/or NFC. Your customers can simply use their smartphones to express their opinions directly on site – without additional devices.
NFC (Near Field Communication) for fast, contactless exchange of data – e.g. simply hold a smartphone to an NFC chip to open the SayWay questionnaire. Just as easy as contactless payment with your mobile phone.
How does SayWay Connect work?
Advantages at a glance
Customer feedback perfect for your industry
Retail
“Offer your customers quick and easy feedback options where they need them.”
In retail, every customer opinion counts, and SayWay Connect helps you collect it effectively. Whether in small boutiques, large retail chains, supermarkets or DIY stores – the QR/NFC solution offers maximum flexibility and adapts to your needs.
- QR codes can be placed at strategic points such as checkouts, waiting or sales areas.
- Feedback on service, product range and waiting times is possible directly and without effort.
- Potential for improvement can be quickly identified and implemented.
- Combination with terminals in high-traffic areas or as a standalone solution.
Fitness
“Feedback that makes your club stronger.”
Gyms live from satisfied members. With SayWay Connect, you can quickly find out what your customers really think – whether in the classroom, at the front desk or in the bistro.
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- QR codes can be flexibly attached in course rooms, on cabinets or in the entrance area.
- Get detailed feedback on courses, trainers and equipment.
- Analyze specifically where improvements are needed.
- Direct Google reviews can improve your online presence.
Gastronomy
“Your guests have a lot to say – listen!”
In restaurants, snack bars, bistros and canteens, SayWay Connect offers an ideal way to collect customer feedback easily and directly.
- QR codes on tables, walls or in toilet areas make feedback possible everywhere.
- Questions about food, service and ambience can be individually adapted.
- Redirects to review platforms increase your online visibility.
- Identify weaknesses and strengthen your customer loyalty.
Hotel
“Guest satisfaction that makes the difference.”
Hotels offer a variety of points of contact with guests – from the reception to the wellness area to the restaurant. SayWay Connect allows you to quickly and easily collect feedback in each of these areas.
- Placement of QR codes at reception, rooms, wellness and conference areas.
- Receive reviews about check-in/check-out, room facilities and quality of service.
- Combine it with existing feedback terminals for a complete solution.
- Direct feedback helps you improve satisfaction in real-time.
Healthcare/Clinics
“Feedback for better patient care.”
SayWay is the market leader in the medical field. Clinics, practices and pharmacies benefit from simple and effective patient surveys directly on site.
- QR codes can be placed in waiting areas, patient rooms, or treatment rooms.
- Questions about service, waiting times and treatment quality can be arranged flexibly.
- Helps you increase the satisfaction of your patients and visitors.
- Combine it with SayWay terminals for a comprehensive solution.
Yes, learn now how to use Connect!
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