Turning feedback into measurable actions?

As easy as it gets with the
SayWay Action Planner

Implement measures easily and increase revenue

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Implement actions and measure successfully

Use the Action Planner for implementation

Sift through the customer experience. Find out which actions you can take at key moments to increase customer loyalty, purchase readiness, and customer satisfaction the most. Easily implement the measures with the SayWay Action Planner and measure the success.

Analyze and understand your customers


Gauge feedback

Define success-critical issues that move you and your company forward. How satisfied are my customers? Gauge the current status of customer satisfaction.

Analyze results

Use the results of the surveys and your SayWay reporting. Analyze customer feedback and identify areas of focus and concern.

Understand the customer

The analysis phase helps you better understand your customers. Address the needs and thus promote customer loyalty.
Action Planner

Devise actions and respond


Targeted action

You now understand your target group better. Our SayWay Action Planner helps you to devise the right measures from the findings.

Communicate changes

Use the existing SayWay system and our widgets for your digital platforms to inform your customers about changes.

Monitor success

Do the changes hit the spot? Are they meeting the brief? his is another area where the SayWay Action Planner provides supportUse another survey to find out and start a continuous closed-loop process.

Child’s play project management with Action Planner

Optimized for more than 20 industries

We know: Every industry has its own needs and objectives. The Action Planner enables you to implement measures that are tailored to your industry and supports project management and performance measurement.

Get an Action Planner live demo now

Without obligation and free of charge

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