Real-time customer feedback

With the SayWay all-in-one solution

Arrange a personalized consultation now.



Active in over 20 industries and over 30 countries since 2012.


Market Leader

World leading in on-site digital customer surveys


Full service

All from a single source



Solutions for all applications and budgets

What our customers say

Celebrating success together

We want to increase customer satisfaction. And our own customers are no exception. Their success is not only a key factor in our work, but also our daily aspiration and drive.

Customer Satisfaction and Commercial Success:

With SayWay you can increase both – with consummate ease!


No second guessing

Get real customer feedback and therefore reliable data you can use to make informed decisions about your business.

A better customer experience

Keep your eye on potential undesirable developments and take prompt countermeasures to maintain your quality standards.

Show you care

A feedback system also means you really understand your customers: Because you value their opinions and care about customer satisfaction.

Made in Germany

From data protection to product quality and professional support, SayWay’s standards are high, across the board.

Plug & Play

We don’t expect you to do our job. That’s why the SayWay feedback system comes to you ready to use.

SERVICE is our top priority

From Cologne, we monitor all systems in use worldwide, maintain them remotely and advise you on questionnaires and evaluations.
feedbacks per year
countries use SayWay
optimized sector solutions
Professional service

Everything you need – in a one complete solution!

Hardware. Software. Evaluation. Consulting.

We don’t do things by halves! Supporting you with words and deeds throughout all phases of the project is part and parcel of what we do.

Professional hardware solutions

Suitable for every application: opt for a mobile tablet solution, or combine the display with a floor stand, wall or countertop system.

Flexible software solutions

Extensive survey software and CX platform including online dashboards, text analysis, ticketing system and even more.

Full service package all in

You benefit from a team who can help you – not only with product selection but also with the required evaluations and long-term recommendations for action.

Digital surveys from SayWay

Optimized for over 20 sectors

We know that every industry has its own needs and objectives. Which is why we listen, discuss your specific needs, and then tailor our product accordingly.

Want to find out more about SayWay?

Our team will be happy to inform and advise you.

It’s within your reach!

Leverage your customer feedback with SayWay to initiate improvements quickly and efficiently.



Good communication starts with active listening. SayWay creates this open communication channel to your customers.


Our team will help you devise recommended actions – which you can then conveniently organize and monitor using the SayWay Action Planner.


We make the collected feedback understandable: Where is there praise and where is there criticism? – And what are the possible reasons for this?

Pave the way to success

Word gets around when you care about your customers. And a better reputation not only increases customer loyalty, but also generates more sales.

Boost your business and increase your sales:

through a state-of-the-art feedback system

Because the more you know about your customers, the better you can meet their expectations. And satisfied customers are not just loyal customers, they also recommend your company to others.



SayWay collects customer satisfaction data in real time. For you, this means transparency. For your customers, it signals your appreciation and interest.

Quality management

Our real-time reporting via the digital dashboard flags up undesirable developments early on, but also lets you know when things are going well.


Use your SayWay terminal for marketing: promote products and direct marketing campaigns and use the submitted reviews for your search engine marketing.

Customer loyalty and referrals

By responding swiftly to requests, suggestions and criticism you stay close to your customers. Something customers really notice: boosting loyalty and referral rates long term.

Contact us!