Did you enjoy your meal and how was the service?
The feedback system for your restaurant
Use the digital and tablet-based route to your customers
Whether in a small restaurant or a large chain, your customers should be satisfied when they leave your restaurant. Ask targeted questions that really interest you. Customer feedback stays in your hands. Customized reporting and dashboards help you draw the right conclusions.
The emotional check-out at the end of a meal is a sign of appreciation gauging the opinion of your diners. At the same time, it offers you the opportunity to quickly record their impressions and experience hassle-free and to devise measures from them. The rating remains invisible to other diners and gives you the chance to evaluate the feedback to increase customer satisfaction.
The customer wants to pay and is waiting for the serving staff. The perfect moment to collect feedback. SayWay has developed a bill folder especially for the hospitality industry, which is presented to the diner. When they open the folder, they immediately see the first question on the integrated tablet. A short survey collects valuable information and playfully shortens the diner’s waiting time.
The daily meal is a key component in staff satisfaction and part of corporate culture. The quality of the company canteen or caterer plays a significant role in this. With the SayWay Feedback System, you can collect daily staff feedback and thus ensure your company catering continues to meet the demands of your workforce.
Feedback under control
Diner satisfaction is not a given. SayWay gives dissatisfied customers the opportunity to offload their frustration in a protected environment instead of spreading their opinion freely on the Internet. This allows you to act with confidence and without external pressure.
What SayWay can do for your catering business
Your restaurant is unique, just like your diners. That’s why custom solutions are part and parcel of our philosophy at SayWay. Together, we adapt questions and feedback evaluations to your needs. Here we draw on proven questions about quality, service and ambiance.
Create feedback questionnaires according to your needs.
Receive customized reporting
Use industry standards
Boost your business and increase your sales:
through a state-of-the-art feedback system
Because the more you know about your customers, the better you can meet their expectations. And satisfied customers are not just loyal customers, they also recommend your company to others.
Any questions? Let us advise you
We will be happy to answer your questions in a personal conversation
Please fill out the contact form and we will get back to you as soon as possible. We look forward to collaborating with you.