Was the service to your complete satisfaction?
We make your customers’ lives better and make you successful as a result
Get to know your customers and their needs
Satisfied customers are profitable customers. Expanding choice and rising expectations make it harder and harder to satisfy customers. We help you understand your customers better and respond to their needs.
Customer survey as a success factor
The opinions of your customers are crucial to the success of your business. So it’s important you know your customers and their experience and tap into this for your own benefit.
Customer satisfaction thanks to customer focus
Managing customer satisfaction is about understanding your customers’ needs and problems. SayWay helps you get to know your customers better by measuring their experience on the ground with the perfect customer survey.
With SayWay’s customer survey you increase customer satisfaction and increase your success
A multi-layered question system is the path to success
We want precise answers to bring about a positive effect. So for us it’s not just about gauging how satisfied your customers are, but also finding out why. With our questionnaire software we offer you a professional, multi-layered and digital option. Single questions, question rotations, integration of pictures, question filters and more all form the basis of professional feedback management.
Here we take into account the specifics of your sector. Our proven surveys and questionnaires from over 20 sectors include those indicators contributing to customer satisfaction within your industry.
What are the reasons for dissatisfaction? What is key for customer retention? Which issues are pivotal here? Together we find out.
Get data and analytics right with our SayWay Customer Experience Management Platform.
Leverage customer feedback efficiently with the closed loop process
Benefit from the cooperation with SayWay
Any questions about customer survey?
We would be happy to consult you in a personal conversation
- Give your customers added value
- Secure your revenues by loyal customers
- Receive a plan non-binding and free of charge
Please simply fill out the contact form and we will get back to you as soon as possible.