Professional and reliable hardware – made in Germany
Professional CX management with SayWay
The concrete experience with a company is becoming more important than the increasingly similar products. Customers need to be delighted. Especially at the point-of-sale, a positive customer experience should be created with high personnel input and high investments.
- SayWay delivers a complete solution that measures the customer experience on-site at any location and online.
- Customer feedback is transferred in real time to the management platform and reporting.
- The system sends alerts to the appropriate staff for particularly negative customer experiences.
- Customer feedback can be transferred to a CX ticketing system so that customers can be contacted personally and problems sorted out.
- For CX management, measures to improve the customer experience can be documented and tracked in the platform.
SayWay offers more than a means to merely retrieving customer feedback. With our software, we create a special customer experience. You get to know your customers quickly and in a structured way and can react immediately to their wishes.
Customer Experience Management with CX Management
Our SayWay CX complete solution
Our SayWay feedback system is more than just hard or software – instead it’s a combination of both. We offer you high-quality devices with functional software and the best service. We aspire to boost your business’s customer focus with the help of technology.
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