SayWay sees itself as a full-service provider. We make sure that hardware and software are perfectly aligned. We develop and programme the perfect questionnaires and campaigns in close consultation with our customers. Our service team based in Cologne monitors the systems in over 30 countries and makes sure that the data are safely transmitted. We swap surveys by remote control and make sure that the right questionnaires end up on the right systems even in the case of complex branch systems.
The SayWay service team runs feedback projects in over 25 countries from the Cologne headquarters. Here, feedback management concepts are developed, questionnaires programmed, systems sent and support queries processed quickly and flexibly.
The SayWay online real-time reporting system is a powerful tool for managing the flow of daily feedback. But for international groups, in particular, it is important to dig deeper into the available data material from time to time. Our team has plenty of experience in market research and will be happy to support you here with special analyses and recommendations.
Integrating on-site feedback systems at a number of locations must be well-planned. Choosing the location, communicating solutions to employees, developing various questionnaires, managing access to online reporting etc. The PM team can help you to develop a sustainable solution so that the company can enjoy the tangible benefits of the feedback project in the long-term.