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Analyze and understand your customers


Gauge feedback

Define success-critical issues that move you and your company forward. Gauge the current status of customer satisfaction.

Analyze results

Use the results of the surveys and SayWay reporting. Analyze customer feedback and identify areas of focus and concern.

Understand the customer

The analysis phase helps you better understand your customers. Address the needs and thus promote customer loyalty.

Devise actions and respond


Targeted action

You now understand your target group better. Our SayWay Action Planner helps you to devise the right measures from the findings.

Communicate changes

Use the existing SayWay system and our widgets for your digital platforms to inform your customers about changes.

Monitor success

Do the changes hit the spot? Are they meeting the brief? Use another survey to find out and start a continuous closed-loop process.

Optimized for over 20 sectors:

Digital customer surveys from SayWay

We know that every industry has its own needs and objectives. Which is why we listen, discuss your specific needs, and then tailor our product accordingly.

Any questions? Let us advise you

We would be happy to answer your questions in a personal conversation

Please fill out the contact form and we will get back to you as soon as possible. We look forward to collaborating with you.