
Digital surveys
Digital surveys
Paper surveys are time-consuming and expensive. With digital surveys, you not only save time and money, but also increase the response rate, whether for patient surveys, surveys of relatives or parents, referrers, emergency services or staff surveys.
Digital patient surveys
Paper-based quality management is time-consuming, tedious and therefore expensive. With SayWay med, healthcare organizations conduct all surveys digitally and simply make patients, employees and management more satisfied. Measure patient satisfaction in real time digitally on-site whether in the clinic, rehab, nursing area or practice.
Digital family and child surveys
Family, parents or children are often more critical than the patient himself. With the digital family or parent or child survey, you receive feedback per target group and can thus address the concerns individually.
Digital referral surveys
What do referring and referring physicians think of your quality in the hospital? Why does the ambulance service bring patients to your hospital?
Determine the satisfaction of referring physicians and referrers within a few minutes and analyze the potential for improvement for your hospital. You will receive valuable recommendations for action.
Digital employee surveys
When tempers flare, the working atmosphere in healthcare can suffer badly. Use SayWay med as an early warning system to detect fluctuations in your clinic, practice, rehab or facility.
Digital resident surveys
How satisfied are your residents with your care facility? Do seniors feel well cared for at your facility?
Determine resident satisfaction in just a few minutes and analyze the potential for improvement in your care. You will receive valuable recommendations for action.
Digital customer surveys
Were advice and service to the fullest satisfaction in your pharmacy? How satisfied are the customers of your medical supply store with your range of products and services? Measure customer satisfaction digitally on site in real time.
So-called paper pencil surveys are time-consuming and expensive. With real-time digital surveys, you save time printing, distributing, collecting, and increase feedback rates by making them easier to use. Plus, you get instant satisfaction results in a dashboard.
In order to implement digital surveys of patients, relatives, referring physicians or employees, the SayWay med solution does not require any intervention in the IT infrastructure. The SayWay med hardware, such as Terminal, Wall, Desk or Sanitze, are permanently connected to the Internet via WLAN or 4G. Data transmission is automatic and immediate – a prerequisite for being able to react promptly to feedback.
SayWay med patient survey systems are operated exclusively in TÜV and ISO 27001 certified data centers in Germany. Patient data is AES-256bit encrypted, connections with SayWay med are secured using TLS. The SayWay med offering is fully compliant with the European General Data Protection Regulation.
The opinions of your patients, their relatives and visitors are decisive for the success of your medical facility, whether it is a clinic, hospital, practice, rehab, spa or donation or vaccination center. Survey patients digitally in real time. Save time and money by eliminating paper surveys. Take advantage of the Hospital Future Act KHZG.