Product variety made in Germany

Fast patient feedback at any place at any time

Feedback terminals need to be where patients will use them –
on the wall, on the floor, on the table or as a mobile device in the hand.
Includes autostart function, WLAN and SIM connectivity, and SafeBox shipping.

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Robust, durable, made in Germany over 15,000 times in use worldwide


Four variants, suitable for any location. Metal parts in your CI/design


Ready to use in five minutes * Shipped in SayWay Safebox

SayWay med feedback terminal

Patient feedback terminal

Professional and reliable feedback terminals guarantee time savings and a high feedback rate. The optimal feedback terminal system from SayWay med for fast patient or employee feedback. Feedback terminals have to be where your patients are. Individual product solutions are a matter of course for us.

  • The patient gives feedback at the moment of experience -simple, anonymous and fast
  • Increase of the feedback rate by up to 70%
  • Up to 40% more accurate than feedback up to 24 hours after the experience
  • 100% flexible system can be tailored to your CI/needs
  • Field-proven through use in university hospitals and large hospital groups
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Feedback Wandsystem SayWay med

Wall system

SayWay med Wall

Sie möchten eine kontinuierliche Befragung an einem fixen Ort mit hoher Patienten- oder Besucherfrequenz durchführen? Dann ist das platzsparende SayWay med Wandsystem die beste Wahl.  

  • Die Montage ist schnell durchgeführt
  • Das System ermöglicht es Ihnen, durchgehend Patientenfeedback einzuholen
  • Besonders geeignet für kleinere Ambulanzen und Notaufnahmen
  • Wahlweise mit 40 Grad Winkel oder flach als SAYWAY WALL S erhältlich
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Counter or desk system

SayWay med Desk

If there is no space for floor stands or wall systems, the SayWay med desk counter system is a high-quality alternative.

  • Robust and lightweight
  • Can also be used in small locations or on counters and in entrance areas
  • SayWay desk is often used in pharmacies and medical practices
  • This device is also particularly recommended for employee surveys
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Mobile system or tablet

SayWay med Move

SayWay med move is the perfect choice for maximum flexibility.

  • With the mobile feedback system, you always have SayWay med with you and can approach patients or visitors directly and ask for their opinion
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Disinfection module

SayWay med Sanitize

SayWay med sanitze is the additional module for hand disinfection for patients, relatives, visitors and employees.

  • The ideal complement to your hygiene measures
  • Double benefit for the point of care. Patients, relatives or employees can use the device after feedback or independently for cleaning their hands
  • More safety, more feedback and more satisfied patients
  • The high-quality and robust disinfection dispenser is made in Germany by the Ophardt company. It can be modularly mounted to the SayWay med Terminal in two minutes

Safe feedback in times of pandemic – find out more about our hygiene products here.

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Beside tablet integration

SayWay med Bedside tablet 

Bedside tablets are a very good source of patient and family feedback.

  • Simply integrate survey link
  • Integrate icon on cockpit interface and get started with digital patient survey
  • No need to purchase additional hardware
  • With the HiMed cockpits from Siemens, for example, you are ideally equipped to integrate SayWay med as an additional feature
  • Patients can take part in the survey from the comfort of their own beds and thus answer even extensive discharge surveys in a quiet and protected atmosphere
  • A high response rate is guaranteed
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Frequently asked questions / FAQs about digital feedback product variety

Which product is best suited for digital patient feedback?

Patient feedback terminals need to be where patients use them – on the wall, on the floor, on the table or as a mobile device in the hand. We will find out together with you which device is best suited for your feedback occasion.


When is the use of feedback terminals most appropriate?

Smiley feedback terminals are the optimal feedback system from SayWay med for quick patient or staff feedback. SayWay med feedback terminals are robust and can be flexibly placed wherever patients are.

What are the alternatives to the Patient feedback terminal?

To collect feedback from your patients and relatives, you should use as many communication and advertising channels as possible. If there is not enough space for floor stands. Wall systems such as SayWay med Wall or table systems such as SayWay med Desk are a high-quality alternative. The integration into bedside tablets or entertainment terminals is also a very good method to achieve high feedback rates.