Digital resident surveys

Paper surveys are time-consuming and expensive. With digital resident surveys in care, you not only save time and money, but also increase the response rate.

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Get more feedback and save time and money


Show your appreciation to residents


No intervention in the IT infrastructure necessary

The known problem

Time and cost consuming quality management

Paper-based quality management in nursing is time-consuming, tedious and therefore expensive. Valuable time is lost in creating, printing, distributing and collecting paper questionnaires. The response rate is also poor. The evaluation of the results usually takes several weeks. Results are therefore not available in a timely manner. As a result, measures can only be derived with a significant time delay. It is not possible to react quickly to problems.

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Digitale Befragung statt Papierbefragung

Our solution

Digital resident surveys with SayWay med

With SayWay med, healthcare companies conduct all surveys digitally and simply make patients, relatives more satisfied. SayWay med surveys allow all conceivable question types, free text fields, splitting questions along the desired or legally specified criteria. Questionnaires are suitable for various displays and are designed according to your CI specifications. We offer a suitable solution for every location and every context. For the referrer or referring physician survey, we recommend an online link, if necessary with QR code.
The SayWay med evaluation platform enables round-the-clock viewing of the collected data and prepares it graphically. – Simple, efficient, in real time. Evaluations are individually configurable. Access can be personalized via a role and rights system.


Your results

30% time savings and more results with digital resident surveys

30% time savings and simply more results with digital resident surveys.
The time-consuming creation, distribution and evaluation of paper surveys is eliminated. Feedback submission is simple, fast and intuitive. Results from more feedbacks are available immediately. Measures can be derived and implemented directly.
Always on the pulse of the residents. With SayWay med, survey different target groups in different contexts.
Collect feedback on site, not on social media. With SayWay med, you permanently establish the resident and employee perspective in your organization. Cost-effectively, you reach target audiences in “moments of truth” where you receive sincere, concrete feedback. Send a clear signal of appreciation to your target audience. Motivate your employees through praise and recognition of satisfied residents and their relatives.
Secure an edge over competitors through patient-centricity.

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Bewohnerzufriedenheit Pflege

Customer testimonials on resident surveys

Your advantages

The solution for digital resident surveys

Here’s what you get:

  • Up to 30% time savings
  • More results
  • Immediate data evaluation
  • Signal of appreciation to residents, family members and employees
  • Keep complaints in-house
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Desinfektionsmodul Kunden Feedback Terminal

Frequently asked questions / FAQs on digital resident surveys

What are the benefits of digital resident surveys?

30% time savings and simply more results with digital resident surveys. Paper-based quality management is time-consuming, tedious and therefore expensive. With SayWay med, care organizations conduct all surveys digitally and simply make residents, family members staff and management more satisfied. Measure resident satisfaction in real time digitally on site no matter.

Why is digital survey important in nursing?

The opinions of your residents and their relatives are crucial to the success of your care facility. Survey residents digitally in real time. Save time and money by eliminating paper surveys.

Does the IT infrastructure need to be adapted to survey residents digitally?

Für die Nutzung der digitalen Bewohnerbefragung mit SayWay med ist kein Eingriff in die IT-Infrastruktur notwendig. SayWay med-Terminals sind permanent mit dem Internet verbunden (über WLAN oder 4G). Die Datenübertragung erfolgt automatisch und unmittelbar – eine Voraussetzung dafür, zeitnah auf Feedback reagieren zu können.

Die SayWay med Patientenbefragungs-Systeme werden ausschließlich in TÜV- und ISO 27001 zertifizierten Rechenzentren in Deutschland betrieben. Patientendaten sind AES-256bit verschlüsselt, die Verbindungen mit SayWay med werden mittels TLS gesichert. Das SayWay med Angebot ist vollständig konform mit der Europäischen Datenschutz-Grundverordnung.