Digital family and child surveys

Paper surveys are time-consuming and expensive. With digital family or parent surveys, you not only save time and money, but also increase the response rate.

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Get more feedback and save time and money

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Show your appreciation to loved ones, parents and children

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No intervention in the IT infrastructure necessary

The problem

Time and cost consuming quality management

Paper-based quality management is time-consuming, tedious and therefore expensive. Valuable time is lost in the creation, printing, distribution and collection of paper questionnaires. The response rate is also poor. The evaluation of the results usually takes several weeks. Results are therefore not available in a timely manner. As a result, measures can only be derived with a significant time delay. It is not possible to react quickly to problems.

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Digitale Befragung statt Papierbefragung
Echzeitfeedback im Krankenhaus | SayWay med

Our solution

Digital family and child survey with SayWay med

With SayWay med, healthcare organizations conduct all surveys digitally and simply make family members, parents, children, employees and management more satisfied. SayWay med surveys allow all conceivable question types, free text fields, splitting questions along the desired or legally specified criteria. Questionnaires are suitable for various displays and are designed according to your CI specifications. We offer a suitable solution for every location. Whether as a floor stand, space-saving wall and counter system or as a mobile tablet – our systems are robust, water-repellent and optimized for durability. The SayWay med evaluation platform provides round-the-clock insight into the collected data and prepares it graphically. Simple, efficient, in real time. Evaluations are individually configurable. Access can be personalized via a role and rights system.

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Your results

Simply more results with digital family and child surveys

Always have your finger on the pulse of your relatives. With SayWay med, survey in different contexts. Collect feedback on site, not on social media. With SayWay med, you permanently establish the relatives’ perspective in your organization. Cost-effectively, you reach parents, children, and relatives in “moments of truth” where you receive sincere, concrete feedback. Send a clear message of appreciation to your target audience. Motivate your employees through praise and recognition of satisfied relatives, parents and children.

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Client testimonials on family and child surveys

Your advantages

The solution for digital family and child surveys

Here’s what you get:

  • Up to 30% time savings
  • More results
  • Immediate data evaluation
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Die Komplettlösung für Patientenbefragung

Frequently asked questions/ FAQs on digital family and child surveys

What are the benefits of digital family and child surveys?

Simply get more results with digital family/parent and child surveys. Paper-based quality management is time-consuming, tedious and therefore expensive. With SayWay med, healthcare organizations conduct all surveys digitally and simply make family members, staff and management happier. Measure customer satisfaction in real time digitally on-site whether in the clinic, rehab, nursing area or practice.

Why is the family/parent/child survey important?

The opinions of your patients’ relatives and parents are crucial to the success of your facility. Survey family members and parents digitally in real time. Save time and money by eliminating paper surveys.

Does the IT infrastructure need to be adapted in order to digitally interview relatives, parents or children?

No intervention in the IT infrastructure is necessary to use the digital family / parent or child survey with SayWay med. SayWay med terminals are permanently connected to the Internet (via WLAN or 4G). Data transmission is automatic and immediate – a prerequisite for being able to react promptly to feedback.

The SayWay med family / parent and child survey systems are operated exclusively in TÜV and ISO 27001 certified data centers in Germany. The SayWay med offering is fully compliant with the European General Data Protection Regulation.