Digital referral surveys

Paper surveys are time-consuming and expensive. With digital referral surveys, you not only save time and money, but also increase the response rate.

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Get more feedback and save time and money


Show your appreciation to referrers


No intervention in the IT infrastructure necessary

The Problem

Time and cost consuming quality management

Paper-based quality management is time-consuming, tedious and therefore expensive. Valuable time is lost in the creation, printing, distribution and collection of paper questionnaires. The response rate is also poor. The evaluation of the results usually takes several weeks. Results are therefore not available in a timely manner. As a result, measures can only be derived with a significant time delay. It is not possible to react quickly to problems.

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Digitale Befragung statt Papierbefragung

Our solution

Digital referral surveys with SayWay med

With SayWay med referral surveys, healthcare organizations conduct all surveys digitally and simply make referring physicians, referring physicians, staff and management more satisfied. SayWay med surveys allow all conceivable question types, free text fields, splitting questions along desired or legally specified criteria. Questionnaires are suitable for various displays and are designed according to your CI specifications. We offer a suitable solution for every context. For the referrer or referring physician survey, we recommend an online link, if necessary with QR code.
The SayWay med evaluation platform enables a round-the-clock view of the collected data and prepares it graphically – simply, efficiently, in real time. Evaluations can be individually configured. Access can be personalized via a role and rights system.

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Your results

30% time savings and simply more results

The time-consuming creation, distribution and evaluation of paper surveys is eliminated. Feedback submission is simple, fast and intuitive. Results from more feedbacks are available immediately. Measures can be derived and implemented directly.

Always on the pulse of the referring physicians.
With SayWay med you survey in different contexts.

Collect feedback on-site, not on social media.
With SayWay med, you permanently establish the referring physician perspective in your organization. Cost-effectively, you reach target audiences in “moments of truth” where you receive sincere, concrete feedback. You send a clear signal of appreciation to your target group of referring physicians who specifically recommend their facility to patients. Motivate your employees through praise and recognition of satisfied referring physicians.
Secure an edge over competitors through customer centricity.

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Client testimonials on referral surveys

Your advantages

The solution for digital referral surveys

Here’s what you get:

  • Up to 30% time savings
  • More results
  • Immediate data evaluation
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Die Komplettlösung für Patientenbefragung

Frequently asked questions / FAQs on digital referral surveys

What are the benefits of digital referral surveys?

Simply get more results with digital referrer and referring physician surveys. Paper-based quality management is time-consuming, tedious and therefore expensive. With SayWay med, healthcare organizations conduct all surveys digitally and simply make partners, staff and management happier. Measure patient satisfaction in real time digitally on-site whether in the clinic, rehab, nursing area or practice.

Why is the patient survey important in the hospital?

The opinions of your referring physician partners are critical to the success of your facility. Referrers decide which medical facilities you recommend to patients. Survey referring physicians and referring physicians digitally in real time. Save time and money by eliminating paper surveys.

Does the IT infrastructure need to be adapted in order to digitally survey referring physicians or referrers?

In order to use the digital referral survey with SayWay med, no intervention in the IT infrastructure is necessary. SayWay med terminals are permanently connected to the Internet (via WLAN or 4G). Data transmission is automatic and immediate – a prerequisite for being able to respond promptly to feedback.
The SayWay med referring physician and referral systems are operated exclusively in TÜV and ISO 27001 certified data centers in Germany. The SayWay med offering is fully compliant with the European General Data Protection Regulation.