“With SayWay med, we have sharpened our focus on the essentials in our radiology practice. Patient and employee satisfaction thus always remain in focus!”
“On the subject of digital feedback with SayWay med, we have learned a lot. The idea arose from digital feedback in other service areas with the clear advantage of immediate or faster action in the event of dissatisfaction. Above all, an important driving force was that of locating the responsibility for complaint processing from the central area of quality and medical risk management to the responsible areas, so that the contact persons can react immediately to the report and initiate improvement measures.”
