{"id":391,"date":"2021-03-17T00:41:44","date_gmt":"2021-03-16T23:41:44","guid":{"rendered":"https:\/\/www.sayway.com\/en\/?page_id=391"},"modified":"2025-07-18T09:26:25","modified_gmt":"2025-07-18T07:26:25","slug":"visitor-review-hotel","status":"publish","type":"page","link":"https:\/\/www.sayway.com\/en\/sectors\/visitor-review-hotel\/","title":{"rendered":"Hotel"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row&#8221; bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_new=&#8221;id^1354|url^https:\/\/www.sayway.com\/wp-content\/uploads\/2021\/03\/01_header_hotel.jpg|caption^null|alt^null|title^01_header_hotel|description^null&#8221; bg_image_posiiton=&#8221;95%&#8221; css=&#8221;.vc_custom_1615353779691{padding-top: 90px !important;padding-bottom: 80px !important;}&#8221; el_class=&#8221;slider-sayway&#8221;][vc_column width=&#8221;8\/12&#8243; el_id=&#8221;JT1E&#8221;][vc_column_text el_class=&#8221;slider-title&#8221;]Does the stay meet all expectations?[\/vc_column_text][vc_column_text el_class=&#8221;slider-sub&#8221;]Guest surveys in real time[\/vc_column_text][vc_column_text el_class=&#8221;slider-text&#8221;]Get feedback and optimize your business[\/vc_column_text]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-c7420204a4289a2deaa1bbe573122012.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-c7420204a4289a2deaa1bbe573122012 > i {\n  margin-right: 8px;\n}<\/style><a href=\"#contact-us\" class=\"default-btn-shortcode dt-btn dt-btn-l link-hover-off btn-inline-left  vc_custom_1616640522591\" id=\"default-btn-c7420204a4289a2deaa1bbe573122012\"><span>Make an appointment now<\/span><\/a>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1607486182494{padding-top: 20px !important;padding-bottom: 20px !important;background-color: #fbfbfb !important;}&#8221;][vc_column css=&#8221;.vc_custom_1606492809964{padding-top: 0px !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.dt-breadcrumbs-id-a5fa9a75788848dea54239d1d5c788e4 .breadcrumbs {\n  display: inline-block;\n  margin: 0;\n  padding: 2px 10px 2px 10px;\n  border: 0px solid ;\n  border-radius: 0px;\n}\n.dt-breadcrumbs-id-a5fa9a75788848dea54239d1d5c788e4 .breadcrumbs * {\n  color: #a2a5a6;\n}<\/style><div class=\"dt-breadcrumbs-shortcode dt-breadcrumbs-id-a5fa9a75788848dea54239d1d5c788e4 align-left\"><div class=\"assistive-text\">You are here:<\/div><ol class=\"breadcrumbs text-small\" itemscope itemtype=\"https:\/\/schema.org\/BreadcrumbList\"><li itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\"><a itemprop=\"item\" href=\"https:\/\/www.sayway.com\/en\/\" title=\"Home\"><span itemprop=\"name\">Home<\/span><\/a><meta itemprop=\"position\" content=\"1\" \/><\/li><li class=\"current\" itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\"><span itemprop=\"name\">Page<\/span><meta itemprop=\"position\" content=\"2\" \/><\/li><\/ol><\/div>[\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column offset=&#8221;vc_col-lg-offset-0 vc_col-lg-6 vc_col-sm-offset-1&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-98de13b6ac7f27b21a55dd019c9647d2.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-98de13b6ac7f27b21a55dd019c9647d2.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-98de13b6ac7f27b21a55dd019c9647d2 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-98de13b6ac7f27b21a55dd019c9647d2 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-98de13b6ac7f27b21a55dd019c9647d2 alignnone  enable-bg-rollover dt-icon-bg-off\" style=\"margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; width:526px;\"><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img fetchpriority=\"high\" decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20526%20472&#39;%2F%3E\" data-src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/04\/02_hotel.png\" data-srcset=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/04\/02_hotel.png 526w\" loading=\"eager\" sizes=\"(max-width: 526px) 100vw, 526px\" width=\"526\" height=\"472\"  data-dt-location=\"https:\/\/www.sayway.com\/en\/sectors\/visitor-review-hotel\/02_hotel\/\" style=\"--ratio: 526 \/ 472;\" alt=\"\" \/><\/div><\/div><\/div>[\/vc_column][vc_column offset=&#8221;vc_col-lg-offset-0 vc_col-lg-6 vc_col-sm-offset-1&#8243;][vc_column_text css=&#8221;.vc_custom_1616438745779{margin-bottom: 20px !important;}&#8221; el_class=&#8221;say-left-title branchen_blq_one dark-heading&#8221;]<\/p>\n<h1>The feedback system for your hotel business<\/h1>\n<p>[\/vc_column_text][vc_column_text el_class=&#8221;say-left-content-subheadline branchen_blq_one&#8221;]<\/p>\n<p class=\"second-title-subheadline\">Use our digital solutions for fast and direct feedback on site.<\/p>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1616438773581{margin-bottom: 0px !important;}&#8221; el_class=&#8221;say-left-content-text branchen_blq_one&#8221;]Whether in a small bed and breakfast or a large hotel chain, your guests should be satisfied during their stay.<br \/>\nWith SayWay, you have the opportunity to obtain feedback on those success-critical parameters at the moment of customer experience. The customer feedback always remains in your hands.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1752823583409{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221; el_class=&#8221;anchor-menu &#8220;][vc_column][vc_column_text css=&#8221;.vc_custom_1617764918369{margin-bottom: 0px !important;}&#8221;]<\/p>\n<div class=\"main_menu\"><a href=\"#applications\">Possible applications<\/a><br \/>\n<a href=\"#toolbox\">Product &amp; toolbox<\/a><br \/>\n<a href=\"#reporting\">Survey &amp; reporting<\/a><br \/>\n<a href=\"#benefits\">Advantages for me<\/a><br \/>\n<a href=\"#contact-us\">Appointment for consultation<\/a><\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1607456032535{padding-top: 60px !important;padding-bottom: 40px !important;background-color: #fbfbfb !important;}&#8221;][vc_column css=&#8221;.vc_custom_1606334320727{padding-top: 0px !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.photos-carousel-shortcode-id-2eacc4fc2e4660cdea9e1288abf65215.owl-carousel .owl-nav div {\n  width: 36px;\n  height: 36px;\n  border-radius: 0px;\n}\n.photos-carousel-shortcode-id-2eacc4fc2e4660cdea9e1288abf65215.owl-carousel .owl-nav div:before,\n.photos-carousel-shortcode-id-2eacc4fc2e4660cdea9e1288abf65215.owl-carousel .owl-nav div:after {\n  border-width: 0px;\n}\n.photos-carousel-shortcode-id-2eacc4fc2e4660cdea9e1288abf65215.owl-carousel .owl-nav div.owl-prev {\n  top: 50%;\n  transform: translateY(calc(-50% + 0px));\n  left: -43px;\n}\n@media all and (-ms-high-contrast: none) {\n  .photos-carousel-shortcode-id-2eacc4fc2e4660cdea9e1288abf65215.owl-carousel .owl-nav div.owl-prev {\n    transform: translateY(-50%);\n    margin-top: 0px;\n  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0px;\n}\n.dt-icon-bg-on.photos-carousel-shortcode-id-2eacc4fc2e4660cdea9e1288abf65215.gallery-shortcode .gallery-zoom-ico {\n  background: rgba(255,255,255,0.3);\n  -webkit-box-shadow: none;\n  box-shadow: none;\n}\n.photos-carousel-shortcode-id-2eacc4fc2e4660cdea9e1288abf65215.gallery-shortcode .gallery-zoom-ico:before,\n.photos-carousel-shortcode-id-2eacc4fc2e4660cdea9e1288abf65215.gallery-shortcode .gallery-zoom-ico span {\n  font-size: 32px;\n  line-height: 44px;\n  color: #ffffff;\n  background: none;\n}<\/style><div class=\"owl-carousel gallery-carousel-shortcode gallery-shortcode dt-gallery-container album-gallery-shortcode dt-owl-carousel-call photos-carousel-shortcode-id-2eacc4fc2e4660cdea9e1288abf65215 meta-info-off bullets-small-dot-stroke reposition-arrows dt-icon-bg-off arrows-bg-off disable-arrows-hover-bg arrows-hover-bg-off  vc_custom_1616471690608 hover-fade partners\" data-scroll-mode=\"1\" data-col-num=\"5\" data-wide-col-num=\"5\" data-laptop-col=\"4\" data-h-tablet-columns-num=\"3\" data-v-tablet-columns-num=\"3\" data-phone-columns-num=\"1\" data-col-gap=\"10\" data-stage-padding=\"0\" data-speed=\"600\" data-autoplay=\"true\" data-autoplay_speed=\"6000\" data-arrows=\"true\" data-bullet=\"false\" data-next-icon=\"icon-ar-017-r\" data-prev-icon=\"icon-ar-017-l\" data-img-shadow-size=\"12px\" data-img-shadow-spread=\"3px\"><article class=\"post visible post-437 attachment type-attachment status-inherit hentry\"><a href=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/Startseite_Logo_DER.png\" class=\"rollover-click-target rollover dt-pswp-item layzr-bg\" title=\"Startseite_Logo_DER\" data-dt-img-description=\"\"  data-large_image_width=\"410\" data-large_image_height = \"150\" ><img decoding=\"async\" class=\"preload-me owl-lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20410%20150&#39;%2F%3E\" data-src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/Startseite_Logo_DER.png\" data-srcset=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/Startseite_Logo_DER.png 410w\" loading=\"eager\" style=\"--ratio: 410 \/ 150\" sizes=\"(max-width: 410px) 100vw, 410px\" alt=\"\" width=\"410\" height=\"150\"  \/><span class=\"gallery-rollover\"><\/span><\/a><\/article><article class=\"post visible post-436 attachment type-attachment status-inherit hentry\"><a href=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/Startseite_Logo_Calimera.png\" class=\"rollover-click-target rollover dt-pswp-item layzr-bg\" title=\"Startseite_Logo_Calimera\" data-dt-img-description=\"\"  data-large_image_width=\"410\" data-large_image_height = \"150\" ><img decoding=\"async\" class=\"preload-me owl-lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20410%20150&#39;%2F%3E\" data-src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/Startseite_Logo_Calimera.png\" data-srcset=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/Startseite_Logo_Calimera.png 410w\" loading=\"eager\" style=\"--ratio: 410 \/ 150\" sizes=\"(max-width: 410px) 100vw, 410px\" alt=\"\" width=\"410\" height=\"150\"  \/><span class=\"gallery-rollover\"><\/span><\/a><\/article><article class=\"post visible post-435 attachment type-attachment status-inherit hentry\"><a href=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/Startseite_Logo_Tui.png\" class=\"rollover-click-target rollover dt-pswp-item layzr-bg\" title=\"Startseite_Logo_Tui\" data-dt-img-description=\"\"  data-large_image_width=\"410\" data-large_image_height = \"150\" ><img decoding=\"async\" class=\"preload-me owl-lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20410%20150&#39;%2F%3E\" data-src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/Startseite_Logo_Tui.png\" data-srcset=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/Startseite_Logo_Tui.png 410w\" loading=\"eager\" style=\"--ratio: 410 \/ 150\" sizes=\"(max-width: 410px) 100vw, 410px\" alt=\"\" width=\"410\" height=\"150\"  \/><span class=\"gallery-rollover\"><\/span><\/a><\/article><article class=\"post visible post-440 attachment type-attachment status-inherit hentry\"><a href=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/Startseite_Logo_Mercure.png\" class=\"rollover-click-target rollover dt-pswp-item layzr-bg\" title=\"Startseite_Logo_Mercure\" data-dt-img-description=\"\"  data-large_image_width=\"410\" data-large_image_height = \"150\" ><img decoding=\"async\" class=\"preload-me owl-lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20410%20150&#39;%2F%3E\" data-src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/Startseite_Logo_Mercure.png\" data-srcset=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/Startseite_Logo_Mercure.png 410w\" loading=\"eager\" style=\"--ratio: 410 \/ 150\" sizes=\"(max-width: 410px) 100vw, 410px\" alt=\"\" width=\"410\" height=\"150\"  \/><span class=\"gallery-rollover\"><\/span><\/a><\/article><article class=\"post visible post-439 attachment type-attachment status-inherit hentry\"><a href=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/Startseite_Logo_Radisson.png\" class=\"rollover-click-target rollover dt-pswp-item layzr-bg\" title=\"Startseite_Logo_Radisson\" data-dt-img-description=\"\"  data-large_image_width=\"410\" data-large_image_height = \"150\" ><img decoding=\"async\" class=\"preload-me owl-lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20410%20150&#39;%2F%3E\" data-src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/Startseite_Logo_Radisson.png\" data-srcset=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/Startseite_Logo_Radisson.png 410w\" loading=\"eager\" style=\"--ratio: 410 \/ 150\" sizes=\"(max-width: 410px) 100vw, 410px\" alt=\"\" width=\"410\" height=\"150\"  \/><span class=\"gallery-rollover\"><\/span><\/a><\/article><article class=\"post visible post-438 attachment type-attachment status-inherit hentry\"><a href=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/Startseite_Logo_Dormero.png\" class=\"rollover-click-target rollover dt-pswp-item layzr-bg\" title=\"Startseite_Logo_Dormero\" data-dt-img-description=\"\"  data-large_image_width=\"410\" data-large_image_height = \"150\" ><img decoding=\"async\" class=\"preload-me owl-lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20410%20150&#39;%2F%3E\" data-src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/Startseite_Logo_Dormero.png\" data-srcset=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/Startseite_Logo_Dormero.png 410w\" loading=\"eager\" style=\"--ratio: 410 \/ 150\" sizes=\"(max-width: 410px) 100vw, 410px\" alt=\"\" width=\"410\" height=\"150\"  \/><span class=\"gallery-rollover\"><\/span><\/a><\/article><\/div>[\/vc_column][\/vc_row][vc_section full_width=&#8221;stretch_row&#8221; el_id=&#8221;applications&#8221; css=&#8221;.vc_custom_1616640544327{padding-bottom: 35px !important;background-color: #fbfbfb !important;}&#8221;][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1616438792650{margin-bottom: 20px !important;}&#8221; el_class=&#8221;say-center-title&#8221;]<\/p>\n<h2>Possible applications<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_tour style=&#8221;flat&#8221; shape=&#8221;square&#8221; color=&#8221;white&#8221; spacing=&#8221;10&#8243; gap=&#8221;25&#8243; controls_size=&#8221;md&#8221; active_section=&#8221;1&#8243; el_id=&#8221;branchen_acordeon&#8221; el_class=&#8221;branchen_acordeon&#8221;][vc_tta_section title=&#8221;At reception&#8221; tab_id=&#8221;1606428211754-dac7b354-1ede&#8221;][vc_column_text]It is not uncommon for guests to be presented with a paper questionnaire at the end of their stay. Filling it out can be time-consuming. For the guest and also for you during the evaluation. With our feedback system, you offer your guest an easy and digital way to provide valuable feedback in real time. Simply give each guest a tablet upon check-out and reveal the drivers of satisfaction and dissatisfaction.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;For meetings and events&#8221; tab_id=&#8221;1606336232302-7dfe5237-44fc&#8221;][vc_column_text]For meetings and events: Have you got the room temperature, the technical equipment, the catering right? These are important questions when organizing events and meetings. Shortcomings must be quickly remedied here in order to satisfy and retain customers. Integrate the SayWay floor stand system into the event area and get direct feedback. Use our alert system to find out immediately when guests are lacking something and respond quickly to their needs.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;In hotel catering&#8221; tab_id=&#8221;1606336080276-ea9f9e94-4c0e&#8221;][vc_column_text]Good, mediocre or bad food impacts your hotel guest&#8217;s overall satisfaction and hotel food should ideally ensure referrals. Use our floor stand system or our innovative bill folder to gather feedback from your guests. This gives the guest a folder with the bill and a tablet to answer key satisfaction questions during the payment process.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;In the wellness area&#8221; tab_id=&#8221;1607466594725-209f9b73-fa10&#8243;][vc_column_text]Cleanliness and ambiance are make or break criteria for any wellness, sauna, swimming or fitness area. Find out which offerings and services are well received and which need to be improved to satisfy your guests. The real-time reporting and alert emails also immediately flag up any grievances and allow you to react \u2013 ideally while the customer is still in the wellness and sports area. [\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;For employee feedback&#8221; tab_id=&#8221;1608525077138-d8b87469-dd2e&#8221;][vc_column_text]Good hotel catering staff are a scarce commodity and generate the highest costs. Only good staff are able to produce satisfied customers and make a contribution to the overall bottom line. Good staff are satisfied staff. Use our SayWay feedback system for recurring staff surveys. Quickly identify problems in the working environment or grievances in individual departments and respond to the needs of your employees.[\/vc_column_text][\/vc_tta_section][\/vc_tta_tour][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1616640577789{padding-top: 60px !important;padding-bottom: 50px !important;background-color: #ffffff !important;}&#8221; el_id=&#8221;toolbox&#8221;][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1616438947979{margin-bottom: 20px !important;}&#8221; el_class=&#8221;say-center-title&#8221;]<\/p>\n<h2>Feedback under control<\/h2>\n<p>[\/vc_column_text][vc_column_text el_class=&#8221;say-center-content-text&#8221;]Guest satisfaction is not a given. SayWay gives dissatisfied customers the opportunity to offload their frustration in a protected environment instead of spreading their opinion freely on the Internet. This allows you to act with confidence and without external pressure.[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1607457898190{padding-top: 30px !important;padding-bottom: 0px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-72608d81a015ca04a9f2dc52ab7b7914.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-72608d81a015ca04a9f2dc52ab7b7914.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-72608d81a015ca04a9f2dc52ab7b7914 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-72608d81a015ca04a9f2dc52ab7b7914 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-72608d81a015ca04a9f2dc52ab7b7914 alignnone  enable-bg-rollover dt-icon-bg-off\" style=\"margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; width:526px;\"><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20526%20472&#39;%2F%3E\" data-src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/03_museum.jpg\" data-srcset=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/03_museum.jpg 526w\" loading=\"eager\" sizes=\"(max-width: 526px) 100vw, 526px\" width=\"526\" height=\"472\"  data-dt-location=\"https:\/\/www.sayway.com\/en\/03_museum\/\" style=\"--ratio: 526 \/ 472;\" alt=\"\" \/><\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1616438977206{margin-bottom: 20px !important;}&#8221; el_class=&#8221;say-left-title branchen_blq_one&#8221;]<\/p>\n<h2>What SayWay can do for your hotel business<\/h2>\n<p>[\/vc_column_text]<div class=\"aio-icon-component    style_1\"><div id=\"Info-box-wrap-2076\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:35px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/icn_clock.svg\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-2076 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"desktop:20px;\",\"line-height\":\"desktop:28px;\"}'  style=\"color:#333333;\">Measure guest satisfaction<\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-2076 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"desktop:16px;\",\"line-height\":\"desktop:32px;\"}'  style=\"color:#333333;\">Whether you&#8217;re a small hotel or a chain, get accurate, real-time customer feedback every day. Reporting and alerts ensure that every piece of feedback is received.<\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component --><div class=\"aio-icon-component    style_1\"><div id=\"Info-box-wrap-8971\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:35px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/icn_touch.svg\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-8971 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"desktop:20px;\",\"line-height\":\"desktop:28px;\"}'  style=\"color:#333333;\">Get in touch with guests<\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-8971 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"desktop:16px;\",\"line-height\":\"desktop:32px;\"}'  style=\"color:#333333;\">Respond to specific inquiries from individual guests systematically and directly via the integrated Ticket Tool, which forwards the inquiries to the responsible department.<\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component --><div class=\"aio-icon-component    style_1\"><div id=\"Info-box-wrap-5447\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:35px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/icn_planer.svg\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-5447 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"desktop:20px;\",\"line-height\":\"desktop:28px;\"}'  style=\"color:#333333;\">Devise measures<\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-5447 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"desktop:16px;\",\"line-height\":\"desktop:32px;\"}'  style=\"color:#333333;\">Use the SayWay Action Planner to devise tailored actions from guest feedback and measure success against defined KPIs.<\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component --><div class=\"aio-icon-component    style_1\"><div id=\"Info-box-wrap-7821\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:35px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/icn_ticket.svg\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-7821 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"desktop:20px;\",\"line-height\":\"desktop:28px;\"}'  style=\"color:#333333;\">Effective marketing tool<\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-7821 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"desktop:16px;\",\"line-height\":\"desktop:32px;\"}'  style=\"color:#333333;\">Surveys give your guests the sense they can actively shape and be part of your brand. Leverage this valuable feedback and incorporate it to attract attention on your website and social media channel using our widget.<\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component --><div class=\"aio-icon-component    style_1\"><div id=\"Info-box-wrap-5722\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:35px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/icn_shake.svg\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-5722 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"desktop:20px;\",\"line-height\":\"desktop:28px;\"}'  style=\"color:#333333;\">Closed loop process<\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-5722 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"desktop:16px;\",\"line-height\":\"desktop:32px;\"}'  style=\"color:#333333;\">At your side we help you to process and leverage the feedback to then communicate the results to your target group.<\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component -->[\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1616640600726{padding-top: 60px !important;padding-bottom: 80px !important;background-color: #fbfbfb !important;}&#8221; el_id=&#8221;reporting&#8221;][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1616439119489{margin-bottom: 20px !important;}&#8221; el_class=&#8221;say-center-title&#8221;]<\/p>\n<h2>Full flexibility<\/h2>\n<p>[\/vc_column_text][vc_column_text el_class=&#8221;say-center-content-text&#8221;]Your hotel is unique, just like your guests. That&#8217;s why custom solutions are part and parcel of our philosophy at SayWay. Together, we adapt questions and feedback evaluations to your needs. Here we draw on proven questions about quality, service and ambiance.[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1616640637896{padding-top: 15px !important;padding-bottom: 0px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-863a9d81a16c05a626850a0829fccb1d.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-863a9d81a16c05a626850a0829fccb1d.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-863a9d81a16c05a626850a0829fccb1d .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-863a9d81a16c05a626850a0829fccb1d .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-863a9d81a16c05a626850a0829fccb1d alignnone  enable-bg-rollover dt-icon-bg-off\" style=\"margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; width:526px;\"><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20526%20472&#39;%2F%3E\" data-src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/04_hotel.png\" data-srcset=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/04_hotel.png 526w\" loading=\"eager\" sizes=\"(max-width: 526px) 100vw, 526px\" width=\"526\" height=\"472\"  data-dt-location=\"https:\/\/www.sayway.com\/en\/sectors\/visitor-review-hotel\/04_hotel\/\" style=\"--ratio: 526 \/ 472;\" alt=\"\" \/><\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1616439140014{margin-bottom: 20px !important;}&#8221; el_class=&#8221;say-left-title branchen_blq_one&#8221;]<\/p>\n<h2>Create feedback questionnaires according to your needs.<\/h2>\n<p>[\/vc_column_text]<div class=\"aio-icon-component    style_1\"><div id=\"Info-box-wrap-9526\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:35px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/icon_list.svg\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-9526 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"desktop:16px;\",\"line-height\":\"desktop:32px;\"}'  style=\"color:#333333;\">Customized questionnaires and SayWay feedback software provide accurate feedback to your most pressing questions.<\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component --><div class=\"aio-icon-component    style_1\"><div id=\"Info-box-wrap-5012\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:35px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/icn_gears.svg\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-5012 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"desktop:16px;\",\"line-height\":\"desktop:32px;\"}'  style=\"color:#333333;\">Use our industry-specific and proven tools and experience for optimum results.<\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component --><div class=\"aio-icon-component    style_1\"><div id=\"Info-box-wrap-7997\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:35px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/icn_solutions.svg\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-7997 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"desktop:16px;\",\"line-height\":\"desktop:32px;\"}'  style=\"color:#333333;\">We offer special solutions for every area of your hotel business: service, room cleaning, wellness and sports area, hospitality\/catering, etc.<\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component -->[\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1616640594395{padding-top: 30px !important;padding-bottom: 0px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;vc_col-sm-push-6&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-bda45ef0bb97f5815cf6ed91c58f1482.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-bda45ef0bb97f5815cf6ed91c58f1482.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-bda45ef0bb97f5815cf6ed91c58f1482 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-bda45ef0bb97f5815cf6ed91c58f1482 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-bda45ef0bb97f5815cf6ed91c58f1482 alignnone  enable-bg-rollover dt-icon-bg-off\" style=\"margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; width:526px;\"><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20526%20472&#39;%2F%3E\" data-src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/04\/Dashboards-EN.png\" data-srcset=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/04\/Dashboards-EN.png 526w\" loading=\"eager\" sizes=\"(max-width: 526px) 100vw, 526px\" width=\"526\" height=\"472\"  data-dt-location=\"https:\/\/www.sayway.com\/en\/dashboards-en\/\" style=\"--ratio: 526 \/ 472;\" alt=\"\" \/><\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;vc_col-sm-pull-6&#8243;][vc_column_text css=&#8221;.vc_custom_1616439184318{margin-bottom: 20px !important;}&#8221; el_class=&#8221;say-left-title branchen_blq_one&#8221;]<\/p>\n<h2>Receive customized reporting<\/h2>\n<p>[\/vc_column_text]<div class=\"aio-icon-component    style_1\"><div id=\"Info-box-wrap-5900\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:35px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/icn_bulb-small.svg\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-5900 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"desktop:16px;\",\"line-height\":\"desktop:32px;\"}'  style=\"color:#333333;\">We offer custom solutions for your information needs and operational processes.<\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component --><div class=\"aio-icon-component    style_1\"><div id=\"Info-box-wrap-6543\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:35px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/icn_bell.svg\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-6543 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"desktop:16px;\",\"line-height\":\"desktop:32px;\"}'  style=\"color:#333333;\">Technical setup of alert systems and dashboards quickly bring feedback to the responsible departments.<\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component --><div class=\"aio-icon-component    style_1\"><div id=\"Info-box-wrap-4213\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:35px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/icn_pdf.svg\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-4213 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"desktop:16px;\",\"line-height\":\"desktop:32px;\"}'  style=\"color:#333333;\">Automated PDF reports provide continuous feedback and transparent information sharing.<\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component -->[\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1615353768550{padding-top: 30px !important;padding-bottom: 0px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-8dc57c56780bd2da01d8024f0cba7af2.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-8dc57c56780bd2da01d8024f0cba7af2.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-8dc57c56780bd2da01d8024f0cba7af2 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-8dc57c56780bd2da01d8024f0cba7af2 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-8dc57c56780bd2da01d8024f0cba7af2 alignnone  enable-bg-rollover dt-icon-bg-off\" style=\"margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; width:526px;\"><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20526%20472&#39;%2F%3E\" data-src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/07_hotel-1.png\" data-srcset=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/07_hotel-1.png 526w\" loading=\"eager\" sizes=\"(max-width: 526px) 100vw, 526px\" width=\"526\" height=\"472\"  data-dt-location=\"https:\/\/www.sayway.com\/en\/sectors\/visitor-review-hotel\/07_hotel-2\/\" style=\"--ratio: 526 \/ 472;\" alt=\"\" \/><\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1616439228122{margin-bottom: 20px !important;}&#8221; el_class=&#8221;say-left-title branchen_blq_one&#8221;]<\/p>\n<h2>Use industry standards<\/h2>\n<p>[\/vc_column_text]<div class=\"aio-icon-component    style_1\"><div id=\"Info-box-wrap-1085\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:35px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/icon_list.svg\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-1085 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"desktop:16px;\",\"line-height\":\"desktop:32px;\"}'  style=\"color:#333333;\">The SayWay driver analysis is now considered a standard tool in the hotel industry. Here, only the dissatisfied guests are asked what drives their dissatisfaction in order to quickly identify fields of action.<\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component --><div class=\"aio-icon-component    style_1\"><div id=\"Info-box-wrap-2517\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:35px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/icn_loyal_small.svg\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-2517 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"desktop:16px;\",\"line-height\":\"desktop:32px;\"}'  style=\"color:#333333;\">More and more companies in the trade are turning to the U.S. Net Promoter Score (NPS), a feedback concept that measures loyalty, satisfaction and likelihood of recommendation.<\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component -->[\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; el_id=&#8221;benefits&#8221; css=&#8221;.vc_custom_1616641579403{padding-top: 50px !important;padding-bottom: 30px !important;}&#8221;][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1616171778444{margin-bottom: 20px !important;}&#8221; el_class=&#8221;say-center-title&#8221;]<\/p>\n<h2>Boost your business and increase your sales:<\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1616171791034{margin-bottom: 20px !important;}&#8221; el_class=&#8221;say-center-content-subheadline&#8221;]<\/p>\n<p class=\"second-title-subheadline\">through a state-of-the-art feedback system<\/p>\n<p>[\/vc_column_text][vc_column_text el_class=&#8221;say-center-content-text&#8221;]Because the more you know about your customers, the better you can meet their expectations. And satisfied customers are not just loyal customers, they also recommend your company to others.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; gap=&#8221;20&#8243; equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; css=&#8221;.vc_custom_1605460065931{margin-top: 0px !important;}&#8221;][vc_column offset=&#8221;vc_col-lg-offset-0 vc_col-lg-3 vc_col-sm-offset-1&#8243;]<div class=\"aio-icon-component   digitale-info-box style_1\"><div id=\"Info-box-wrap-8553\" class=\"aio-icon-box top-icon\" style=\"\"  ><div class=\"aio-icon-top\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:94px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/04\/Transparency.svg\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-8553 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"desktop:20px;\",\"line-height\":\"desktop:28px;\"}'  style=\"color:#333333;\">Transparency<\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-8553 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"desktop:17px;\",\"line-height\":\"desktop:27px;\"}'  style=\"color:#848587;\">SayWay collects customer satisfaction data in real time. For you, this means transparency. For your customers, it signals your appreciation and interest.<\/div> <!-- description --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component -->[\/vc_column][vc_column offset=&#8221;vc_col-lg-offset-0 vc_col-lg-3 vc_col-sm-offset-1&#8243;]<div class=\"aio-icon-component   digitale-info-box style_1\"><div id=\"Info-box-wrap-3363\" class=\"aio-icon-box top-icon\" style=\"\"  ><div class=\"aio-icon-top\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:94px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/04\/Quality.svg\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-3363 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"desktop:20px;\",\"line-height\":\"desktop:28px;\"}'  style=\"color:#333333;\">Quality management<\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-3363 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"desktop:17px;\",\"line-height\":\"desktop:27px;\"}'  style=\"color:#848587;\">Our real-time reporting via the digital dashboard flags up undesirable developments early on, but also lets you know when things are going well.<\/div> <!-- description --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component -->[\/vc_column][vc_column offset=&#8221;vc_col-lg-offset-0 vc_col-lg-3 vc_col-sm-offset-1&#8243;]<div class=\"aio-icon-component   digitale-info-box style_1\"><div id=\"Info-box-wrap-7503\" class=\"aio-icon-box top-icon\" style=\"\"  ><div class=\"aio-icon-top\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:94px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/04\/Marketing.svg\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-7503 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"desktop:20px;\",\"line-height\":\"desktop:28px;\"}'  style=\"color:#333333;\">Marketing<\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-7503 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"desktop:17px;\",\"line-height\":\"desktop:27px;\"}'  style=\"color:#848587;\">Use your SayWay terminal for marketing: promote products and direct marketing campaigns and use the submitted reviews for your search engine marketing.<\/div> <!-- description --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component -->[\/vc_column][vc_column offset=&#8221;vc_col-lg-offset-0 vc_col-lg-3 vc_col-sm-offset-1&#8243;]<div class=\"aio-icon-component   digitale-info-box style_1\"><div id=\"Info-box-wrap-8733\" class=\"aio-icon-box top-icon\" style=\"\"  ><div class=\"aio-icon-top\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:94px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/04\/Customers.svg\"\/>\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-8733 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"desktop:20px;\",\"line-height\":\"desktop:28px;\"}'  style=\"color:#333333;\">Customer loyalty and referrals<\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-8733 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"desktop:17px;\",\"line-height\":\"desktop:27px;\"}'  style=\"color:#848587;\">By responding swiftly to requests, suggestions and criticism you stay close to your customers. Something customers really notice: boosting loyalty and referral rates long term.<\/div> <!-- description --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component -->[\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1616640619901{margin-bottom: -70px !important;padding-top: 80px !important;padding-bottom: 80px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;vorteile_kontakt&#8221; el_id=&#8221;contact-us&#8221;][vc_row css=&#8221;.vc_custom_1616640628355{padding-top: 2% !important;padding-right: 3% !important;padding-bottom: 3% !important;padding-left: 3% !important;background-color: #ffffff !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;kontakt_input&#8221; el_id=&#8221;A1E&#8221;][vc_column_text css=&#8221;.vc_custom_1616439275162{margin-bottom: 20px !important;}&#8221; el_class=&#8221;say-left-title&#8221;]<\/p>\n<h2>Any questions? Let us advise you<\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1616439389248{margin-bottom: 10px !important;}&#8221; el_class=&#8221;say-left-content-subheadline&#8221;]<\/p>\n<p class=\"second-title-subheadline\">We will be happy to answer your questions in a personal conversation<\/p>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1616439402851{margin-bottom: 10px !important;}&#8221;]Please fill out the contact form and we will get back to you as soon as possible. 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