{"id":2090,"date":"2022-07-28T18:32:02","date_gmt":"2022-07-28T16:32:02","guid":{"rendered":"https:\/\/www.sayway.com\/en\/?page_id=2090"},"modified":"2023-04-24T11:02:04","modified_gmt":"2023-04-24T09:02:04","slug":"reporting","status":"publish","type":"page","link":"https:\/\/www.sayway.com\/en\/product\/cxm-platform\/reporting\/","title":{"rendered":"Reporting"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_new=&#8221;id^183|url^https:\/\/www.sayway.com\/wp-content\/uploads\/2020\/11\/mochten.png|caption^null|alt^null|title^mochten|description^null&#8221; enable_overlay=&#8221;enable_overlay_value&#8221; overlay_color=&#8221;rgba(0,0,0,0.4)&#8221; overlay_pattern_opacity=&#8221;40&#8243; css=&#8221;.vc_custom_1606332384001{padding-top: 60px !important;padding-bottom: 60px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1606332260859{padding-top: 0px !important;}&#8221;][vc_column_text el_class=&#8221;say-seven-text say-seven-center green-big-heading&#8221; css=&#8221;.vc_custom_1659025846195{margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 10px !important;}&#8221;]<\/p>\n<h1 class=\"call-to-action\">Customized<\/h1>\n<p>[\/vc_column_text][vc_column_text el_class=&#8221;say-seven-text-width say-seven-center&#8221; css=&#8221;.vc_custom_1659025855317{margin-bottom: 0px !important;padding-bottom: 25px !important;}&#8221;]<\/p>\n<p class=\"big-call-to-action\">reporting<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1606492671226{padding-top: 20px !important;padding-bottom: 20px !important;background-color: #fbfbfb !important;}&#8221;][vc_column css=&#8221;.vc_custom_1606492809964{padding-top: 0px !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.dt-breadcrumbs-id-a5fa9a75788848dea54239d1d5c788e4 .breadcrumbs {\n  display: inline-block;\n  margin: 0;\n  padding: 2px 10px 2px 10px;\n  border: 0px solid ;\n  border-radius: 0px;\n}\n.dt-breadcrumbs-id-a5fa9a75788848dea54239d1d5c788e4 .breadcrumbs * {\n  color: #a2a5a6;\n}<\/style><div class=\"dt-breadcrumbs-shortcode dt-breadcrumbs-id-a5fa9a75788848dea54239d1d5c788e4 align-left\"><div class=\"assistive-text\">You are here:<\/div><ol class=\"breadcrumbs text-small\" itemscope itemtype=\"https:\/\/schema.org\/BreadcrumbList\"><li itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\"><a itemprop=\"item\" href=\"https:\/\/www.sayway.com\/en\/\" title=\"Home\"><span itemprop=\"name\">Home<\/span><\/a><meta itemprop=\"position\" content=\"1\" \/><\/li><li class=\"current\" itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\"><span itemprop=\"name\">Page<\/span><meta itemprop=\"position\" content=\"2\" \/><\/li><\/ol><\/div>[\/vc_column][\/vc_row][vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1608607240254{padding-top: 30px !important;padding-bottom: 70px !important;}&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column][vc_column_text el_class=&#8221;say-center-content-text&#8221;]At SayWay finding the custom-fit solution for you is what we do. This means adapting to the conditions and requirements of your industry, understanding you and your issues, and preparing the data in such a way that you can optimize the success of your business.[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1608607089597{padding-top: 20px !important;padding-bottom: 0px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-4a3c6bd5680f3d13a9fc20cf8ce93513.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-4a3c6bd5680f3d13a9fc20cf8ce93513.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-4a3c6bd5680f3d13a9fc20cf8ce93513 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-4a3c6bd5680f3d13a9fc20cf8ce93513 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-4a3c6bd5680f3d13a9fc20cf8ce93513 alignnone  enable-bg-rollover dt-icon-bg-off\" style=\"margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; width:526px;\"><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img fetchpriority=\"high\" decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20526%20472&#39;%2F%3E\" data-src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/02_cxm.jpg\" data-srcset=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/02_cxm.jpg 526w\" loading=\"eager\" sizes=\"(max-width: 526px) 100vw, 526px\" width=\"526\" height=\"472\"  data-dt-location=\"https:\/\/www.sayway.com\/en\/02_cxm\/\" style=\"--ratio: 526 \/ 472;\" alt=\"\" \/><\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1617715792976{margin-bottom: 20px !important;}&#8221; el_class=&#8221;say-left-title branchen_blq_one&#8221;]<\/p>\n<h2>Real-time data<\/h2>\n<p>[\/vc_column_text][vc_column_text]The feedback and ratings of your customers converge in real time on the central online management platform where they are clearly compiled. The data sets are evaluated entirely automatically and can be viewed by you using any Internet-enabled device.[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1608605403056{padding-top: 30px !important;padding-bottom: 0px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;vc_col-sm-push-6&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-20a92f5869044b2124c6d4fbecc7e3ab.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-20a92f5869044b2124c6d4fbecc7e3ab.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-20a92f5869044b2124c6d4fbecc7e3ab .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-20a92f5869044b2124c6d4fbecc7e3ab .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-20a92f5869044b2124c6d4fbecc7e3ab alignnone  enable-bg-rollover dt-icon-bg-off\" style=\"margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; width:526px;\"><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20526%20472&#39;%2F%3E\" data-src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/03_cxm.jpg\" data-srcset=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/03_cxm.jpg 526w\" loading=\"eager\" sizes=\"(max-width: 526px) 100vw, 526px\" width=\"526\" height=\"472\"  data-dt-location=\"https:\/\/www.sayway.com\/en\/03_cxm\/\" style=\"--ratio: 526 \/ 472;\" alt=\"\" \/><\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;vc_col-sm-pull-6&#8243;][vc_column_text css=&#8221;.vc_custom_1616566363168{margin-bottom: 20px !important;}&#8221; el_class=&#8221;say-left-title branchen_blq_one&#8221;]<\/p>\n<h2>Flexible dashboards<\/h2>\n<p>[\/vc_column_text][vc_column_text]Each reporting dashboard can be configured individually in line with your wishes and requirements. With our experience and your goals, we create analysis tools that give you a clear picture of how your products and services are rated and accepted by customers.[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1608605079003{padding-top: 30px !important;padding-bottom: 0px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-36391dfc92dd3f7a2d7604f5642a4331.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-36391dfc92dd3f7a2d7604f5642a4331.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-36391dfc92dd3f7a2d7604f5642a4331 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-36391dfc92dd3f7a2d7604f5642a4331 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-36391dfc92dd3f7a2d7604f5642a4331 alignnone  enable-bg-rollover dt-icon-bg-off\" style=\"margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; width:526px;\"><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20526%20472&#39;%2F%3E\" data-src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/04_cxm.jpg\" data-srcset=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/04_cxm.jpg 526w\" loading=\"eager\" sizes=\"(max-width: 526px) 100vw, 526px\" width=\"526\" height=\"472\"  data-dt-location=\"https:\/\/www.sayway.com\/en\/04_cxm\/\" style=\"--ratio: 526 \/ 472;\" alt=\"\" \/><\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1616566404870{margin-bottom: 20px !important;}&#8221; el_class=&#8221;say-left-title branchen_blq_one&#8221;]<\/p>\n<h2>Interface\/Processes<\/h2>\n<p>[\/vc_column_text][vc_column_text]Already have existing feedback processes and reporting tools? We offer interfaces to feed the data into your system as required or to link customer feedback holistically and systematically with your CRM system.[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1608605420343{padding-top: 30px !important;padding-bottom: 0px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;vc_col-sm-push-6&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-873294431845f74fa3d0bbfb4f7eb304.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-873294431845f74fa3d0bbfb4f7eb304.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-873294431845f74fa3d0bbfb4f7eb304 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-873294431845f74fa3d0bbfb4f7eb304 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-873294431845f74fa3d0bbfb4f7eb304 alignnone  enable-bg-rollover dt-icon-bg-off\" style=\"margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; width:526px;\"><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20526%20472&#39;%2F%3E\" data-src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/05_cxm.jpg\" data-srcset=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/05_cxm.jpg 526w\" loading=\"eager\" sizes=\"(max-width: 526px) 100vw, 526px\" width=\"526\" height=\"472\"  data-dt-location=\"https:\/\/www.sayway.com\/en\/05_cxm\/\" style=\"--ratio: 526 \/ 472;\" alt=\"\" \/><\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;vc_col-sm-pull-6&#8243;][vc_column_text css=&#8221;.vc_custom_1616566447752{margin-bottom: 20px !important;}&#8221; el_class=&#8221;say-left-title branchen_blq_one&#8221;]<\/p>\n<h2>Roles and user control<\/h2>\n<p>[\/vc_column_text][vc_column_text]Depending on the size and complexity of your company, different permissions for employees and managers can make sense. For instance, it is possible for branch managers to access the results of their location, but not those of another site. You determine precisely who gets to see what data.[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1608605079003{padding-top: 30px !important;padding-bottom: 0px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-a9d33852e366269d6439a04651617e23.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-a9d33852e366269d6439a04651617e23.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-a9d33852e366269d6439a04651617e23 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-a9d33852e366269d6439a04651617e23 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-a9d33852e366269d6439a04651617e23 alignnone  enable-bg-rollover dt-icon-bg-off\" style=\"margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; width:526px;\"><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20526%20472&#39;%2F%3E\" data-src=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/06_cxm.jpg\" data-srcset=\"https:\/\/www.sayway.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/06_cxm.jpg 526w\" loading=\"eager\" sizes=\"(max-width: 526px) 100vw, 526px\" width=\"526\" height=\"472\"  data-dt-location=\"https:\/\/www.sayway.com\/en\/06_cxm\/\" style=\"--ratio: 526 \/ 472;\" alt=\"\" \/><\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1616566470656{margin-bottom: 20px !important;}&#8221; el_class=&#8221;say-left-title branchen_blq_one&#8221;]<\/p>\n<h2>Automated PDFs and raw data<\/h2>\n<p>[\/vc_column_text][vc_column_text]Keeping an eye on reporting and devising measures can be time-consuming. For this reason, we have developed a standard report that can be flexibly designed and emailed to each operative at intervals defined by them (daily, weekly, etc.). It is also possible to export the raw data as a CSV file.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1659025689173{margin-bottom: -70px !important;padding-top: 80px !important;padding-bottom: 80px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;vorteile_kontakt&#8221; el_id=&#8221;Beratung&#8221;][vc_row css=&#8221;.vc_custom_1617109330914{padding-top: 2% !important;padding-right: 3% !important;padding-bottom: 3% !important;padding-left: 3% !important;background-color: #ffffff !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;kontakt_input&#8221; el_id=&#8221;A1E&#8221;][vc_column_text css=&#8221;.vc_custom_1616566741344{margin-bottom: 20px !important;}&#8221; el_class=&#8221;say-left-title&#8221;]<\/p>\n<h2>Still got questions about our products? Let us advise you<\/h2>\n<p>[\/vc_column_text][vc_column_text el_class=&#8221;say-left-content-subheadline&#8221; css=&#8221;.vc_custom_1616566752992{margin-bottom: 10px !important;}&#8221;]<\/p>\n<p class=\"second-title-subheadline\">We will be happy to answer your questions in a personal conversation<\/p>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1616566765560{margin-bottom: 10px !important;}&#8221;]Please fill out the contact form and we will get back to you as soon as possible. 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