Text analysis with SayWay
We can help you to separate the wheat from the chaff.
The real treasures of on-site feedback are often hidden in the free text entries. However, a lot of companies are overwhelmed by the sheer volume free entries. SayWay has developed an efficient text analysis tool for this purpose. This tool enables an automatic three-stage analysis of text entries:
- to eliminate swear words and meaningless entries,
- to differentiate between positive and negative entries and
- to categorise text entries automatically
The text analysis system can, of course, be linked to the alert system so that you can respond to certain text entries immediately on the spot.